Privacy Policy

Last updated: 5 February 2026

INTRODUCTION

100 Nutrition Ltd, trading as BOOST’D Nutrition (“we”, “us”, “our”), is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase our products.

We are the data controller responsible for your personal data. Our contact details are at the end of this policy.

This policy applies to all visitors, customers, and users of our website and services.

LEGAL BASIS FOR PROCESSING

We process your personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

INFORMATION WE COLLECT

We collect and process the following types of personal data:

Information you provide directly:

• Name and contact details (email, phone, address)
• Billing and delivery addresses
• Payment information (processed securely by our payment providers)
• Order history and purchase details
• Account login credentials (if you create an account)
• Communications with us (emails, contact forms, customer service)
• Product reviews and feedback
• Marketing preferences

Information collected automatically:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referral source
• Cookies and similar tracking technologies (see Cookie Policy)

Information from third parties:

• Payment confirmation from PayPal and viva.com
• Delivery updates from courier services
• Fraud prevention data from payment processors

HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

To fulfill contracts with you (legal basis: contractual necessity):

• Process and deliver your orders
• Manage payments and refunds
• Communicate about your orders
• Provide customer service and support
• Manage your account (if applicable)

For our legitimate business interests (legal basis: legitimate interests):

• Improve our website and user experience
• Analyze customer behavior and preferences
• Prevent fraud and ensure security
• Manage and respond to legal claims
• Business administration and record-keeping

With your consent (legal basis: consent):

• Send marketing emails and promotional offers
• Use cookies for analytics and personalization
• Collect testimonials and reviews

To comply with legal obligations (legal basis: legal requirement):

• Maintain financial records (7 years minimum)
• Respond to regulatory requests
• Comply with tax and accounting obligations
• Comply with consumer protection laws

You can withdraw consent at any time by contacting us or using unsubscribe links in emails.

SHARING YOUR INFORMATION

We do not sell your personal data to third parties.

We share your data only with trusted service providers who help us operate our business:

Essential service providers:

• Payment processors: PayPal, viva.com (secure payment handling)
• Hosting provider: IONOS (website infrastructure)
• Email service provider (customer communications)
• Delivery couriers (order fulfillment)

Analytics and marketing:

• Google Analytics (website analytics – anonymized where possible)
• Email marketing platform (if you consent to marketing)

Legal and regulatory:

• Law enforcement or regulatory authorities (when legally required)
• Professional advisors (accountants, lawyers)
• Fraud prevention agencies

All third-party service providers are contractually required to:

• Process data only for specified purposes
• Implement appropriate security measures
• Comply with UK GDPR requirements

INTERNATIONAL TRANSFERS

Your data is primarily stored and processed within the UK and European Economic Area (EEA).

If we transfer data outside the UK/EEA, we ensure:

• Adequate protection through UK GDPR-approved mechanisms
• Standard contractual clauses where applicable
• Appropriate safeguards are in place

HOW LONG WE KEEP YOUR DATA

We retain personal data only as long as necessary:

Customer records:

• Active accounts: Duration of relationship + 6 years
• Order history: 7 years (legal/tax requirement)
• Marketing data: Until you unsubscribe + 3 months

Financial records:

• 7 years (legal requirement)

Website analytics:

• 26 months (Google Analytics default)

Correspondence:

• 3 years after last contact

After retention periods expire, we securely delete or anonymize your data.

YOUR RIGHTS UNDER UK GDPR

You have the following rights regarding your personal data:

Right of access:
Request a copy of the personal data we hold about you.

Right to rectification:
Request correction of inaccurate or incomplete data.

Right to erasure (“right to be forgotten”):
Request deletion of your data in certain circumstances.

Right to restrict processing:
Request that we limit how we use your data.

Right to data portability:
Request your data in a structured, machine-readable format.

Right to object:
Object to processing based on legitimate interests or for marketing purposes.

Rights related to automated decision-making:
We do not use automated decision-making or profiling that produces legal effects.

Right to withdraw consent:
Withdraw consent at any time (where processing is based on consent).

Right to lodge a complaint:
Contact the Information Commissioner’s Office (ICO) if you believe we’ve breached data protection laws.

To exercise any of these rights, contact us at hello@boostdnutrition.com.

We will respond within 30 days. Identity verification may be required.

COOKIES

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website performance
• Improve user experience
• Enable essential website functionality

For detailed information, see our Cookie Policy: https://boostdnutrition.com/cookie-policy/

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

SECURITY MEASURES

We implement appropriate technical and organizational measures to protect your data:

Technical measures:

• SSL/TLS encryption for data transmission
• Secure payment processing (PCI DSS compliant providers)
• Regular security updates and patches
• Firewall protection
• Access controls and authentication

Organizational measures:

• Staff training on data protection
• Confidentiality agreements
• Limited access to personal data
• Regular security audits
• Incident response procedures

While we take all reasonable steps to protect your data, no internet transmission is 100% secure. You are responsible for keeping your account credentials confidential.

MARKETING COMMUNICATIONS

We send marketing emails only with your consent.

You can opt out at any time by:

• Clicking “unsubscribe” in any marketing email
• Contacting us at hello@boostdnutrition.com
• Updating your account preferences (if applicable)

We will stop sending marketing within 7 days of your request.

Transactional emails (order confirmations, shipping updates) cannot be opted out of as they are necessary for order fulfillment.

CHILDREN’S PRIVACY

Our website and products are not intended for anyone under 18 years of age.

We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately.

If you believe we have collected data from a child, contact us immediately.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect:

• Changes in law
• New business practices
• Customer feedback
• Technological developments

Material changes will be communicated via:

• Prominent notice on our website
• Email notification (for registered users)

Continued use of our services after changes constitutes acceptance.

The “Last updated” date at the top shows when this policy was last revised.

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal data.

CONTACT US & DATA PROTECTION OFFICER

For questions about this Privacy Policy or to exercise your data rights:

Data Protection Contact:
100 Nutrition Ltd (trading as BOOST’D Nutrition)
Studio 9, 50-54 St Paul’s Square
Birmingham, B3 1QS
United Kingdom

Email: hello@boostdnutrition.com
Company Registration: 12324255

Supervisory Authority:
If you’re not satisfied with our response, you can contact:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

This Privacy Policy was last updated on 5 February 2026.